SWM receivers with non-swm satellite dishes
What equipment is needed for a swm d12-500 receiver to work with a non-swm winegard m3500 in-motion satellite dish?
View ArticleNew customer unable to login to DirecTV app
Since I had home service installed last week I have been unable to login to the DirecTV app on my iPad or access third party apps (HBO, ESPN, etc). At first I received an "incorrect email and password...
View ArticleCannot login to Direct TV Mobile App for Over a Year
Cannot login to my mobile apps for over a year. I'm able to login into my account via a web browser. Spent hours with customer support and it never gets resolved. Does anyone out there have an...
View ArticleSunday Ticket now compatible with Blackberry OS 10.3?
Has anybody figured out a way to get Sunday Ticket to work on a Blackberry (specifically Q10) running the new OS 10.3? I've tried downloading from Amazon App store and Snap, but can't get past the...
View ArticleGenieGo issues anyone?
Ever since DTV has been updating their mobile app (since AT&T bought them), nothing seems to be working. I've gone from not being able to stream shows recorded on my DVR out of home any longer to...
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Android Mobile App - Episodes not loading
Hello, Since the latest update, my Android Mobile App is "stuck" on one show in the episodes folder. No matter what network I go to, or what show I select, when it brings up the episodes, it shows the...
View ArticleGeniego IOS9 Issues
I did the IOS9 upgrade on my iPad, and now it will not connect to Geniego. It still works on my wife's iPad on IOS 8, so I'm pretty confident it's related to compatibility. Anyone having issues?
View ArticleUnable to log into the DIRECTV Android app
Can not log into the android app on ANY of our Samsung devices. "Error code 0651 Account Not Active" My iPad on the other hand works just fine and I can log into the webpage on my computer. Tech...
View ArticleiPad App Access to Nomad - Crashing
Hello! I'm wondering if anyone is seeing this issue. I have a Nomad unit (now GenieGo) that was working fine until the recent app update to the iPad app. I am still able to see my recordings on the...
View ArticleiPad App - how to set a Download as a "Series Download"?
Hello - On the GenieGo app, I'm able to set a radio control button that sets a series to record and download automatically to the GenieGo. How do I do this with the iPad App? Thanks! -Bob
View ArticleAndroid App "Receiver Error" We are unable to retrieve your receivers
I just installed the new Direct TV app for Android and I cannot get it to connect and find my receivers. I called Direct TV and they send me a Cinema Connect Kit. I connected this but still have the...
View ArticleStream at home
I'm a new customer ON the Windows version of the guide, I cannot see channels such as ESPN, ESPN2, ESPN News. However on my tablet or smartphone I can see these channels. Am I doing something wrong.
View ArticleDIRECTV App & HBO Go Not Logging In
Is anyone else having an issue with this? For the DIRECTV App, I can only sign in online on my computer. When I try logging into my mobile app I get always get an error saying "Account Not Active" and...
View ArticleDirectv Iphone App not logging in?
Anyone else experiencing this? For the DIRECTV App, I can only sign in online on my computer. I use the same log in credentials for the Iphone mobile app and receive the following error messages:...
View ArticleKindle Fire HD NFL Sunday Ticket App
Hello, I live in a condo and can't have a satellite dish and I'm considering signing up for the Direct TV Sunday Ticket "To Go" package, as it appears the Kindle Fire HD is a compatible device. My...
View ArticleHBOGO on Samsung Smart TV will not activate
First let me say that I have Direct TV AND subscribe to HBO. That being said, I have been trying for more than a week to "activate" my Samsung Smart TV to use the HBOGO app. I go to...
View ArticleFXNow app saying the series is not in your package but...
I have been watching it all day!! All of a sudden yesterday afternoon the FXNow app decided to not let me use it, saying that THIS FX SERIES IS NOT INCLUDED IN YOUR SUBSCRIPTION PACKAGE. Anybody have a...
View ArticleIn home live tv streaming
Is anyone able to currently watch any live tv channels,that require you to be on the same network as your receiver, via iPhone or iPad?
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DTV iPad app not working after update
All I am getting is the DIRECTV logo and nothing happens? Deleted and re-installed a few times and nothing changes. Any help will be greatly appreciated!
View ArticleCan't live stream channels without the + sign on Android phone
Even though my receiver and (Android) phone are connected to the same network, I can't live stream those channels without the + sign. I can stream those channels with the + sign without problems....
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