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Channel: DIRECTV Technical Forums : All Content - DIRECTV Mobile Apps
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iPad app only allows out of network programming when connected to home network

When launching the iPad DirecTV app on my iPad it acts like I am not connected to my network and will only allow streaming of out of network programming. The app identifies both of my receivers which...

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DirecTV App for iOS will not accept login/password

I rejoined DirecTV in 2014. I have the Choice+ entertainment package. I am unable to login to the DirecTV mobile app using the login and password that works for the DirecTV website. I have called in...

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Insufficient Bandwidth on iPad

I am trying to watch a show on my iPad and it now says insufficient bandwidth only the audio will play. Is this an app, iPad, direct tv, or Internet issue? I am not very tech savy so any help would be...

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ios9 GenieGo app player issue

Hello, I recently updated my iphone6 to the new IOS9 software and apparently this causes an issue with the GenieGo app.  When I open the app and play my content, the player has shifted down to the...

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Error : Unable to retrieve configuration.

I love to use my Directv for tablets mobile app to manage my account and play around with my receivers.  I only use the Android version of the mobile app, and before recently it had been working very...

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Deleted programs still in iPad app playlist - Geniego

I cannot delete programs from the iPad list that have already been deleted directly on TV from the remote. I receive error messages that either say to try again later, or cite "error 0": "The operation...

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Can't login to any mobile apps using DirecTV credentials

Can't login to hbogo, watch ESPN, or NFL Sunday ticket. I have been able to login in the past. This recently started about a day ago.  I get an error "system error -idebtity manager". Not only do...

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Unable to log into the DIRECTV Android app

Can not log into the android app on ANY of our Samsung devices. "Error code 0651 Account Not Active" My iPad on the other hand works just fine and I can log into the webpage on my computer. Tech...

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New customer unable to login to DirecTV app

Since I had home service installed last week I have been unable to login to the DirecTV app on my iPad or access third party apps (HBO, ESPN, etc). At first I received an "incorrect email and password...

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Apple Watch app not connecting to receiver after last directv iPhone update

I have already checked my receiver HR-44 where it shows the "whole home" and made sure all the settings in external devices were set to allow. It had worked fine before, but ever since updating it to...

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Watch DirecTV Win10

I did a clean install (well as clean as you can get) and went to watch some content online.  Get the prompt to install DirecTV Player, follow that and NOTHING.  Reboot, reinstall, nothing.. It keeps...

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New ATT/DirecTV privacy policy is cause for concern

Just tried to log into my iPhone app and was hit with the insidious new agreement policy. Read this to learn more:AT&T making it even harder for you to protect your privacy - LA Times "In...

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Directv App recorded shows watch on tablet not available.

Why is is I do not even have an option to watch some of my recorded shows on the directv app?   I have a  couple Doctor Who episodes that the only option is to watch on TV,  That is when I have the'...

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DirecTV iPad app only displays "out of home."

DirecTV iPad app will not connect to home network.  Displays "out of home" when I am in fact home. Works fine on my iPhone. Called support and they said they have never heard of the issue. Can't...

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DIRECTV App & HBO Go Not Logging In

Is anyone else having an issue with this? For the DIRECTV App, I can only sign in online on my computer. When I try logging into my mobile app I get always get an error saying "Account Not Active" and...

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TV Shows Spanish

When I watch a TV show, there are Spanish subtitles. I couldn't see anywhere in "Settings" where I can turn off subtitles.I'm using an iPad2.

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Chromecast - not working with tablet app

i usually get the chromecast button to cast the screen when Im in my directv application for my tablet, and all of a sudden its gone. 

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Why can I not watch some channels even though I am connected to my network?...

I can work the receiver from the app, but when I try to watch tv from phone it says I need to be on the same network as receiver. I am on the same network. The remote portion of the app works. Whats...

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Stream to Chromecast

Is it possible to stream the DirecTV app to a Chromecast?  I am an employee and I don't have LOS so I cannot have DTV installed at my apartment.  I am getting rid of my current TV provider and I want...

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Directv Iphone App not logging in?

Anyone else experiencing this? For the DIRECTV App, I can only sign in online on my computer. I use the same log in credentials for the Iphone mobile app and receive the following error messages:...

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