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GenieGo issues anyone?

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Ever since DTV has been updating their mobile app (since AT&T bought them), nothing seems to be working.  I've gone from not being able to stream shows recorded on my DVR out of home any longer to now being in my home and getting video error messages on both my mac and my iPad plus anything I set up to be downloaded now just sits "waiting to prepare" for days and does nothing.  Calling tech support seems to do nothing.  Why is nothing working on the GenieGo any longer?


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